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Case Studies

Case Studies

What we have achieved with our clients.

The best way to tell the story of VISION is to describe what we've achieved with our clients and how.

Along our journey we have been fortunate to work with companies such as IBM, Cemex, General Motors, Lloyds TSB, Citi, Scottish & Southern Energy (SSE), RSA, Telefonica, Warner Music and many others.

We pride ourselves on delivering major operational and financial benefits - fast. Here is a summary of some of our results.

We have assisted:

  • One of the UK's fastest growing utility companies to grow its customer base from 2.5m to 5m customers.
  • A major financial institution arrest a 9-year run of falling revenues to 30% growth in 12 months. 
  • One of the largest UK banks develop a mortgage service line that moved from under a 1% market share to a 10% share in 18 months. 
  • A major international mobile telecommunications company to realign its management and culture to meet  the challenges of rapid revenue growth and geographical expansion.
  • A leading North American cement manufacturer to transform into a global industry leader.  
  • One of the world's leading ATM manufacturing and servicing companies to  raise their Net Promoter Score from 6% to 66%.
  • A leading German engineering company to earn the highest profit margins in their industry.

At VISION we like to tell our stories so please contact us, and we will share with you how we have worked alongside our clients to achieve such transformational results.


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VISION: Chile: Casos de Estudio

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Atlas Travel Agency

Descripción de la compañía

Dimacofi es una compañía líder en el desarrollo de soluciones tecnológicas para facilitar la producción y administración de imágenes y documentos.

Pedido a VISION

Incrementar las ventas usando la infraestructura tecnológica existente.

Rediseñar áreas de post-venta y soporte tecnológico para reducir costos e incrementar el nivel de servicio al cliente.

Rediseñar la oferta comercial y superar los objetivos de venta del año.

Logros y beneficios

  • Implementación de un nuevo proceso y sistema para la gestión de la venta y la atención a los clientes.
  • Cumplimiento integral de promesa de valor en tiempo récord después de la implementación del proyecto.
  • Superación de los objetivos de aumento de ventas de productos y servicios.
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Falabella Pro
Telefonica CTC Chile

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